Information we collect
When you submit a commercial enquiry, we may collect your name, business contact details, company information, location, commodity or service interests, transaction requirements and the message you provide. We also process limited technical information—such as a privacy-protected request fingerprint, browser information and CAPTCHA result—to secure the form and prevent abuse. Please do not submit unnecessary sensitive personal data.
How we use information
We use enquiry information to assess and respond to your request, communicate about the potential transaction or partnership, maintain commercial records, prevent fraud and spam, meet legal and compliance obligations, and improve our services. Submitting an enquiry does not by itself enrol you in marketing.
Marketing choices
We send marketing communications only where the contact has provided separate marketing consent and is not unsubscribed or suppressed. The marketing checkbox is optional and unticked by default. You can withdraw consent or ask us to stop marketing contact at any time without affecting our response to an existing enquiry.
Sharing and international processing
We may use vetted service providers for website hosting, database services, security controls and transactional email delivery. We may also share information where reasonably necessary to evaluate or perform a requested transaction, comply with law, protect rights and security, or obtain professional advice. Where data is processed outside Singapore, we take reasonable steps to ensure appropriate protection.
Retention and security
We retain personal data only for as long as reasonably necessary for the stated purposes, legitimate business records, dispute management and applicable legal or regulatory obligations. We use access controls, role-based permissions, encrypted connections, server-side secrets, audit records and other reasonable safeguards. No method of storage or transmission is completely risk-free.
Access, correction and deletion requests
You may ask about personal data we hold, request correction, withdraw marketing consent, unsubscribe, or request deletion. Some information may need to be retained where required or permitted for legal, regulatory, contractual or dispute-resolution purposes. We will review each request and explain any applicable limitation.
Contact us about privacy
Send privacy questions or requests to info@arnayintl.com. Please describe your request clearly. We may need to verify your identity before disclosing or changing personal data.